The creator and the client are never directly in touch with each other. Indeed, the producer/s on your team are the point of contact between the two.

The producer controls how video files or other files – music, voice over, etc – get shared between them.

Sharing A File

When either the client or the creator sends a file through the chat box, just click on the 3 dots punctuation sign “ooo” then click “push to project chat” (to share with the creator) or “push to client chat” to send to the Client.

NOTE: Comments associated with the file or video will NOT be sent or shared

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