The creator and the client are never directly in touch with each other. Indeed, the producer/s on your team are the point of contact between the two.

The producer controls how video files or other files – music, voice over, etc – get shared between them.

Sharing A File Chat to Chat

When either the client or the creator sends a file through the chats, 

  • just click on the 3 dots punctuation sign “ooo” 
  • then click “forward to” 
  • then select the project or client chat you would like to send the file to.

NOTE: Comments associated with the file or video will NOT be sent or shared

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