There could be few reasons why you are having difficulties connecting your Vimeo and YouTube accounts to your Wooshii profile. And here is how to solve them.
- Are pop-up windows are blocked by your browser? You need to enable them by ticking “Always allow pop-ups from wooshii”
- You are connecting your YouTube and Vimeo accounts and nothing seems to be happening? Do not fear! Loading your videos onto Wooshii takes time, so just be patient whilst your videos are being loaded. If, however, your account still seems stuck after a good few minutes, email us at firstname.lastname@example.org and we will get back to you.
- Did you connect the wrong YouTube/Vimeo account to your Wooshii account? Email our email@example.com and let them know what account should be disconnected. Once this has been done, you will be able to connect a different account.