Analysing meeting transcripts
Assist 2.0 can help you analyse any type of meeting (sales call, production discussion, status update, etc.). The easiest way to get started is to just open a chat, upload the transcript, and tell Assist what you want to do with it — summarise it, pull out action items, draft a follow-up email, compare it against a brief, whatever you need.
If you want the transcript to stick around for future use, you can also add it to:
- Workspace Knowledge — available to everyone in the workspace
- Project Knowledge — scoped to a single project
This guide covers how to record meetings and generate transcripts for them.
In most cases, only the meeting organiser will be able to view and download the transcript, so if you didn't organise the meeting, please ask the person who did if they can provide it for you.
Zoom
Zoom can record meetings and will transcribe them for you automatically.
To record meetings, either:
- Enable Automatic recording at https://zoom.us/profile/setting?tab=recording
- Or, in an active meeting, press Record on the bottom toolbar
When your meeting ends, the transcription will be available from https://zoom.us/recording/meeting/transcript a few minutes later (although this can take longer for longer meetings).
Google Meet & Drive
Google Meet can automatically transcribe meetings and save them to your Google Drive.
All you have to do is follow Google's guide to enabling transcription.
When your meeting ends, the transcription will be available from the host's Google Drive in the Meet Recordings folder a few minutes later (although this can take longer for longer meetings).
Microsoft Teams & OneDrive
Microsoft Teams has a full guide to enabling and downloading transcripts here: https://support.microsoft.com/en-gb/office/view-live-transcription-in-microsoft-teams-meetings-dc1a8f23-2e20-4684-885e-2152e06a4a8b
If you are the meeting organiser and have enabled transcription, it will be available from the host's OneDrive in the Recordings folder a few minutes later (although this can take longer for longer meetings).
Other Meeting Tools
Most meeting tools have recording and transcription functions.
GoTo Meeting has a comprehensive guide here: https://support.goto.com/meeting/help/how-do-i-use-goto-transcriptions
If you use Webex, see here: https://help.webex.com/en-us/article/uq5009/Turn-on-recording-transcripts-in-Webex-Meetings,-Webex-Webinars-,-and-WebexEvents-(classic)
Other providers will likely have similar guides you can search for, and platforms like Slack have a Marketplace where you'll find several potential solutions for recording and transcription.
Video/Audio Recordings
Got a meeting recording but no transcript? Been sent a recorded call or recorded one yourself with screen capture software?
You can often upload the recording straight into Assist 2.0 and ask it to transcribe and analyse in one go. Failing that, plenty of online transcription services are available via Google.